Shipping policy

At Cross Culture, each piece is made to order with intention and care. This allows us to reduce waste while maintaining a high standard of quality.

Processing Time

All items are produced on demand.

Please allow 2–5 business days for production before your order is dispatched.

During peak periods or collection launches, processing times may be slightly extended. We appreciate your patience as we prepare your piece.

UK Shipping

Once dispatched, UK orders typically arrive within 2–5 business days.

You will receive a confirmation email with tracking information as soon as your order ships.

International Shipping

We ship worldwide.

Delivery times vary depending on destination and local postal services. International orders may be subject to customs processing, which can occasionally cause delays beyond our control.

Any applicable customs duties or import taxes are the responsibility of the customer.

Tracking Your Order

Once your order has been dispatched, you will receive a tracking link via email so you can monitor your shipment in real time.

If you do not receive tracking details, please check your spam folder or contact us at hello@crossculture.uk.

Shipping Delays

While we aim to meet estimated delivery timelines, delays may occur due to:

  • Courier service disruptions

  • Customs processing

  • High seasonal demand

We appreciate your understanding and patience should this occur.